Frequently Asked Questions

Get answers to common questions about Double Process.

Appointments typically range from 2 to 4 hours depending on hair length, density, and desired lift. Consultation, processing, toner, and reparative treatments are included. Complex or corrective work may require extra time or multiple sessions to protect hair integrity.

Yes, with a thorough consultation we assess previous color, elasticity, and porosity. Strand tests and bond-building treatments can be used, and we may recommend staged lifts to safely achieve desired lightness while minimizing damage.

Double Process involves more lift than single-step services, so risk can be higher. Our stylists use professional products, protective protocols, and bond-repair treatments to reduce damage and recommend staged services when necessary.

Wait at least two weeks before additional lightening to allow hair to recover and maintain toner. Use salon-recommended reparative treatments and consult your stylist to determine safe timing based on hair condition.

Use sulfate-free shampoo, purple or blue toning products as recommended, weekly deep-conditioning masks, and heat protectants. Schedule glosses or toner refreshes every 6–8 weeks to keep tone and reduce brassiness.

Yes—creating a pale, even base with the Double Process allows vibrant fashion shades to appear truer and more vivid. Some colors require extra toning steps and ongoing maintenance for longevity.