Frequently Asked Questions

Get answers to common questions about Shampoo.

Our Shampoo service usually takes 15 to 25 minutes, depending on hair length and scalp condition. We include a deep cleanse, gentle massage, and rinse, preparing your hair for styling or additional treatments. Add-ons may extend time.

Our professional formulas are color-safe and designed to gently cleanse without stripping dye. We consult before service to choose the right product for your color, minimizing fading while removing buildup and maintaining vibrancy.

Frequency depends on hair type and lifestyle; generally every one to three weeks suits oily or product-heavy hair, while dry or chemically treated hair benefits from less frequent sessions, often every three to six weeks.

Yes. We offer customized scalp add-ons like exfoliation, hydrating masks, and serums applied during the shampoo. These treatments address dryness, flakiness, or sensitivity and are chosen to complement your scalp diagnosis and styling goals.

We prioritize safety—our stylists review your allergy history and select gentle, hypoallergenic or fragrance-free products as needed. Patch tests are available, and we will customize the shampoo to minimize irritation and protect scalp health.

Absolutely. Our deep-cleansing shampoo dissolves oils, silicones, and styling residues to restore a clean scalp and fresh-feeling hair. Follow-up conditioning preserves moisture while removing buildup, leaving hair manageable and primed for styling.