Frequently Asked Questions

Get answers to common questions about Consultation.

Bring photos of desired styles, a list of current products and medications, recent color/treatment history, and any concerns. This helps our specialists assess texture, density, and realistic goals to recommend the best extension method and plan for natural, long-lasting results.

Most consultations last 30–60 minutes depending on hair length, complexity, and discussions about methods. We’ll evaluate texture, perform color matching, and outline timelines and pricing. Allow extra time if you need a full strand test or detailed styling consultation.

Yes. Our specialists perform color matching in natural light and may take a small strand sample for precise blending. We recommend testing prior treatments and discuss toning options to ensure your extensions match seamlessly and maintain healthy hair integrity.

During the consultation we provide a detailed price range based on extension type, amount of hair needed, and chosen application method. Exact cost is confirmed after measurement and hair selection. We’ll also explain deposits, maintenance costs, and any available financing options.

Standard consultations are complimentary and typically require no deposit. For extended specialist evaluations, customized planning, or guaranteed booking with a senior stylist, a small refundable deposit may apply. Our front desk will confirm any deposit or cancellation policy when you book.

We recommend booking a consultation at least one to two weeks before your extension appointment to allow hair ordering, color blending, and scheduling. For custom colors or busy seasons, book earlier. Same-week consultations are possible but may limit options or require expedited services.