Frequently Asked Questions

Get answers to common questions about Refill Extensions/Gel X/Acrylic.

Most clients return every 2–3 weeks for acrylics and about 2–4 weeks for Gel X, depending on growth rate and lifestyle. Your technician will recommend timing based on nail health, wear patterns, and desired maintenance to prevent lifting.

A professional refill, performed correctly, minimizes damage by preserving nail structure and avoiding aggressive removal. Proper prep, thin product layers, and experienced technique protect natural nails; however, repeated heavy filing or improper fills can weaken them over time.

Yes — modest changes like reshaping or slight length adjustments are usually possible during a refill. Major length or style transformations often require a full removal and reapplication to achieve a safe, durable result and maintain nail integrity.

Refill appointments typically take 45–75 minutes, depending on the system used, nail condition, and any repairs or nail art. Gel X refills can be quicker, while extensive acrylic rebalancing or damage repair may extend the service time.

Avoid prolonged exposure to harsh chemicals, wear gloves for chores, moisturize cuticles daily, and avoid picking at nails. Schedule regular refills as recommended and return earlier if you notice lifting or damage to preserve results.

Minor lifting or chips are often corrected during a refill with sanitization, rebalancing, and targeted rebuilding. Severe lifting, infection, or structural failure may require removal and a fresh application for safety and optimal longevity.